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Terms & Conditions

PART I – Before the class

1. Reservation

All reservations have to be made online. The booking will become effective after written confirmation from KiteLife Watersports.

 

2. Cancellation and refund policy: If you wish to cancel your booked service

  • More than 30 days in advance: you will receive a full refund of your reservation fee.

  • More than 15 days in advance: 75% refund.

  • More than 7 days in advance: 50% refund.

  • More than 5 days in advance: 25% refund.

  • For cancellations with less than 5 days’ notice you will not receive a refund. 

 

Free rescheduling of the booked services upon availability within one year. Maximum two weeks before the originally reserved date.

 

For online booked packages that include a money-back guarantee the following conditions have to be met: you started the course and understood the basics which are explained during the first day. You communicated the reason for the wish to stop the course to the instructor and one of the owners immediately, means at the same day after finishing the session of the day. The refund will be done within 7 work days. Only the until then consumed services will be charged and the rest fully repaid.

3. Punctuality:

We kindly ask you to show up 5 Minutes before the scheduled time. Depending on which service you booked there might be other clients be scheduled right after you. If you are late we will do our best to give you the full time we planned the service for. However if we have another service booked after you the service will end as scheduled if you haven't been on time.

 

4. No wind policy: In this sport we depend highly on the wind. It might happen that there is no wind. If we need to cancel your lesson due to lack of wind we will contact you minimum 30 minutes before your class starts. It might happen that in the morning we have to move the scheduled time to enjoy the best possible conditions for you. If you don’t have wind during your holidays you will be refunded in full!

The refund will be done within 7 work days. Only the until then consumed services will be charged and the rest fully repaid.

PART II – During the class

I hereby declare and agree that:

  1. I have sufficient swimming abilities.

  2. I will follow the directions of my instructor(s) in any moment. If I willingly and consciously oppose to my instructor, he/ she will warn me once and declare the consequences. If resistance continues the class will be terminated without reimbursement.

  3. The participation and practicing of Kitesurfing and/or Wingfoil activities can result in mishap and injuries including death. I hereby release and discharge KiteLife Watersports and their instructors, photographers, assistants and owners (herein after collectively referred to as “Released Parties”), from any and all liability, demands and claims that I might have for injuries, disability, death, or damages arising out of my participation in any of their courses and/ or rental of their equipment. This includes but is not limited to losses caused by the negligence of the released parties.

  4. I understand and acknowledge that Kitesurfing and/or Wingfoil activities have dangers that no amount of caution, care, instruction and expertise can eliminate completely. I expressly and voluntarily assume all possible risks of personal injury, damage or death sustained while participating in any of the services provided by whether or not caused by the negligence of the Released Parties. I agree that I won’t sue or make claims against the Released Parties for any kind of damages or losses as result of my participation in kitesurfing and/or Wingfoil activities. I agree to indemnify and hold the Released Parties harmless from any claims, judgments, costs, including attorneys’ fees, caused as a result of my participation in kitesurfing and/or Wingfoil activities.

  5. The declared release of liability, waiver of any legal rights and assumption of risks will continue in full force for as long as I engage in kitesurfing and/or Wingfoil activities that are connected with the Released Parties.

  6. I consent to the use of video and photo material captured before, during, and after the class for KiteLife Watersports’ online marketing purposes.

 

PART III: Equipment Rental

I hereby declare and agree that:

  1. I have sufficient swimming abilities.

  2. I will use the kitesurf and/or Wingfoil equipment in a safe and reasonable manner in order not to endanger the lives of humans or properties of any individual.

  3. If I’m renting kitesurfing and/or Wingfoil equipment, I hereby declare that I will be completely autonomous in its use. I declare I’m an independent and certified rider. I will not use a board leash with kitesurfing equipment.

  4. If any of the KiteLife instructors expresses that my kitesurfing and/ or Wingfoil skills are not sufficient, the rental agreement will be converted into a class. I understand and acknowledge that any dangerous or irresponsible behaviour from my side will result in immediate termination of my rental agreement without reimbursement.

  5. That only the person who signed this form, may use the rental equipment. I will not lend any of the material to anyone else.

  6. I am the only person responsible for the gear selection including kite sizes suitable to my abilities. Any suggestions by KiteLife staff are only general recommendations that make no warranty for the suitability and/ or safety of the equipment. The decision of renting is the sole responsibility of person signing this form.

  7. I will take care of the rented equipment. If I damage any part of the rented equipment and did not buy the KiteLife breakage insurance I will replace the equipment with the equivalent model. In this case I keep the broken equipment and can repair it at my own cost. I will pay the replacement of the equipment immediately to KiteLife Watersports after the damage. I may decide for myself if I use any of my insurances to pay me back.

  8. If any of the rented equipment gets stolen I will replace the equipment with the equivalent model. KiteLife staff will support me in filing a report at the local police office but is not involved in any official declaration of any kind. I will be the sole person reporting the theft. I may decide for myself if I use any of my insurances to pay me back.

 

I am minimum 18 years old or that as parent/ legal guardian of the student I release and waive any and all legal rights that may arise to me or my minor child as result of any damage or injury that my minor child may suffer while engaging in Kitesurfing and/or Wingfoil activities.

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